This letter has been well over do, but for a good reason. When I stepped into your office on the afternoon of July 29, 2011, I was uncertain of my future with the dark cloud of the IRS raining over me. During our meeting there were so many emotions running through my mind and body while absorbing every bit of information you gave me, I walked out of there thinking “I have messed up so badly, I will never see the light of day again”. On September 16, 2011, I signed the POA and Retainer contract and delivered my first of four retainer payments. Four months later we began the process of filing past returns, and boy, was that a journey in itself! Having a dig back and do amended returns, along with filing 5 years of past returns, again having to find all of the information to do so; it was a grueling process. Later compiling financial statements in preparation to file the OIC. Finally in May of 2012 we did just that! But, to my dismay, it was rejected. I was beside myself! But your team held my hand every step of the way and reassured me it will be fine, we just had more work to do. They always helped me regain my faith in you and your entire team, and the process. Right at the brink of the nervous breakdown, I received my first glimpse of a light, on April 24, 2013, my offer was accepted! With that, came the reality of 23 payments that I was so worried about making! But I did it! Again, with your awesome team having confidence in me and the relationship you have with the IRS, it was my goal as much as yours for me to make those payments and succeed. Today, I have the pleasure of sharing the sun is finally through and that cloud is gone! I made my final payment on February 25, 2016 and received my LETTER OF COMPLETION on March 12, 2016, attached. AND I HAVE YOU ALL TO THANK FOR IT! I have paid $38.402 on a text debt of approximately $1600.000! I waited until the end to send this letter to prove to others and myself this really did work out! My advice to those who walk into your office in such despair; Keep your chin up, listen to Nick and his team, and you will prevail! It’s a long road, but I assure you CAN sleep at night knowing you have an amazing team of experts fighting your battle for you; I just didn’t realize it at the time, please don’t lose sleep. As long as you uphold your part of the bargain, they will upload theirs. Stay confident, keep faith, and the rest will work itself out. Thank you, Nick and everyone, for all of your hard work and fighting the good fight for me! I will be forever grateful!!!